Financial Wellbeing Officer (Roodepoort)

Reference: JN212
Job Title:
Financial Wellbeing Officer (Roodepoort)
Job Level:
Intermediate
Job Type:
Permanent
Job Location:
Gauteng
City/Town:
Roodepoort
Basic Salary:
Commission Only
Salary Frequency:
Per Annum
Salary From:
Salary To:
Industry:
Finance
Job Description:

JOB DESCRIPTION / PURPOSE:

The successful candidate will be working in the customer service and sales environment of this Financial Outbound Call Centre Business.

EDUCATION / COMPUTER PACKAGES:

  • Matric
  • MS Office proficient

SKILLS AND EXPERIENCE:

  • 2 years sales of financial product
  • Background in sales, outbound customer service, collections call centre would work.
  • Must have worked in High volume call centres, other Debt Counselling companies
  • MUST live / come from / have grown up in the area/town in which the vacancy exists. (Cultural fit, and community network / possible client base.)
  • Computer literate – especially excel.
  • Must have stayed at employers for at least 2 years at a go.
  • Because the position involves advising people of sensitive issues regarding being over-indebted, we find that more mature candidates are more successful – so we would prefer candidates who are older than 25 yrs. – but closer to 35 would be preferable.

DUTIES AND RESPONSIBILITIES:

  • Making the outbound calls and overcoming objections
  • Talking to the clients and convincing them to provide personal details regarding financial situation
  • Convincing them that debt review is the solution
  • Closing the deal / influencing the client to sign up for debt review
  • Finalising the process by / convincing them to sign on the dotted line and submit all documentation