Forecourt Technician

Reference: JN259
Job Title:
Forecourt Technician
Job Level:
Specialist
Job Type:
Permanent
Job Location:
Eastern Cape
City/Town:
Port Elizabeth
Basic Salary:
Basic Salary
Salary Frequency:
Per Annum
Salary From:
Salary To:
Industry:
IT
Job Description:

JOB DESCRIPTION / PURPOSE:

This is a technical position that requires knowledge across multiple areas of Forecourt and POS related hardware. This position will be responsible for, installing and maintaining Forecourt POS hardware and software, to ensure maximum productivity of our client end users.

EDUCATION / COMPUTER PACKAGES:

  • Grade 12
  • Tertiary diploma / certificate will be advantageous
  • Windows Operating Systems
  • TCP/IP Networking knowledge

SKILLS AND EXPERIENCE:

  • Basic electrical wiring skills
  • Technical experience with Forecourt hardware
  • Minimum of 3 years’ experience in technical support environment

DUTIES AND RESPONSIBILITIES:

  • Provide both remote and on site First Level End User Support
  • Installation, Troubleshooting and Maintenance of POS and Forecourt Hardware
  • Ability to quickly and effectively troubleshoot, diagnose and resolve faults or escalating to Technical Operations Manager where necessary
  • Ability to understand End User requirements when requests are made for new hardware and software

BEHAVIOURAL COMPETENCIES / PERSONAL ATTRIBUTES:

  • Able to work under pressure
  • Able to address multiple calls simultaneously and prioritise accordingly
  • Self-motivated and able to work under general supervision
  • Attention to detail
  • Team player
  • Neatness in work essential
  • Results driven, positive and professional disposition
  • Excellent verbal and written communication skills
  • Problem solving and troubleshooting skills essential