Sales, Marketing / Production Co-Ordinator



Job Title:

Sales, Marketing / Production Co-Ordinator

Job Level:


Job Type:


Job Location (Province):

Eastern Cape

City/ Town:

King Williams Town


Undisclosed basic salary

Salary Frequency:

Per Month

Salary From:

Undisclosed basic salary

Salary To:

R25 000



Job Details

Job Description:


  • Knowledge of graphics design is an advantage but not a specific requirement.
  • Knowledge of export compliance and logistics is an advantage but not a specific requirement.
  • Customer service
  • Product knowledge
  • Client relationships
  • Good time management and planning skills.
  • Good interpersonal skills
  • Good written and verbal communication skills
  • Able to meet multiple project deadlines and demonstrate good attention to detail.
  • Able to demonstrate an understanding of the needs of the customer.
  • Able to work individually as well as part of a team.
  • Ability to meet deadlines with minimal supervision.



  • Responsible for day to day sales enquiries from existing or potential customer – quotes, prices, product construction etc.
  • Manage and record all sales enquiries
  • Customer account creation via Pastel
  • Serves customers by selling product and meeting customers’ needs.
  • Service existing accounts, obtains orders and establishes new accounts.
  • Resolves customer complaints by investigating problems, developing solutions, and preparing reports through the production team.
  • Expands sales in existing accounts by introducing new products that the production team may be developing.
  • Keeps customers informed of their order progress by submitting weekly/ monthly outstanding order lists.
  • Keep customers informed of delivery status for their deliveries.
  • Travelling will be required for quarterly meetings with existing customers or meeting with potential new customers.
  • Conception of new designs/packaging or changes to existing designs/packaging with new or existing customers.
  • Submits manufacturing orders by referring to price lists and product literature.
  • Posting of manufacturing orders into Pastel Accounting system.
  • Checking that the sales balance and submitting monthly sales reports to Management team every month end.
  • Submitting Sales Reps reports to Sales Team and Accounting Team.
  • Keeps management informed by submitting weekly, monthly, and annual sales and production reports.
  • Maintains professional and technical knowledge by continual meetings and updates with the production team.
  • Liaise with logistics and customer in coordination with collection and delivery of orders.
  • Provides historical records by maintaining records on customer sales and production tracking.
  • General support to sales team and production team as required.
  • Procurement of items instructed by Management team.
  • Day to day administrative tasks, answering the telephone etc.
  • Any other reporting or tasks requested by Management Team.

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